Description
Coast flat hoops, silver which has been goldplated.
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Shipping Policy
All jewellery items are packaged in Alexandra Aurum boxes and gift-wrapped.
Alexandra Aurum will email to confirm a date for you to receive bespoke items sent via Special Delivery which will be covered by full insurance, tracked and signed for on completion of delivery in the UK only.
Refund Policy
Jewellery that has been bought online and does not require any further resizing will be valid for a full refund within 14 days of purchasing strictly if returned in an “as sold” unworn condition with no signs of damage.
When requesting to resize bespoke rings purchased online it is your responsibility to ensure that the ring resizing measurements you have selected are correct. Any rings that have been purchased and requested to be altered in a size to the customer's requirements are not valid for a refund.
Cancellation / Return / Exchange Policy
Please contact Alexandra Aurum immediately if there is a problem with any delivered items.
To arrange a return please email alexandraaurum@gmail.com immediately with your reason for returning the item, your name, address, and invoice date. Alexandra Aurum requests that you return the item within 7 days of purchasing in “as sold condition”.
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